Orders on Modress.com are processed and shipped within 24 hours, Monday through Friday, excluding holidays, upon receipt of payment. All orders placed on weekends or holidays will be processed the next working day.
Our different delivery methods:
- Mondial Relay: the parcel will be delivered to the customer within 48h to 72h, depending on his situation with respect to the distribution platforms. The shipping costs are 3,90€, they will be offered if the order is higher than 49 € (only in Metropolitan France, Belgium and Luxembourg).
- Pick up on site: you come and pick up your parcel directly in our warehouses located at 17 Rue Calmette et Guerin in Sartrouville (78500).It will then be exempted from all shipping costs.
- Colissimo: the parcel will be delivered to the customer within 48h to 72h, depending on his situation with respect to the distribution platforms. The shipping costs are 6,90€, they will be offered to you if the order is superior to 69 € (only in Metropolitan France).
- International Colissimo: delivery prices vary depending on the geographical location of your country and the weight of your order.
Estimated delivery days depending on when you placed your order (only in Metropolitan France):
* This delivery time is given as an indication. Modress is in no way responsible for delivery problems.
Please note that if you choose to pick up your package on site, it will be available within the hour, from Monday to Friday. You can pick it up between 9:30 am and 5:30 pm.
In the afternoon following the shipment of your order, you will receive your tracking number by email. You will be able to track your package on www.colissimo.fr or on the Colissimo mobile application.
If you are absent at the time of delivery, Colissimo will leave a notice of passage stating the date on which it will return or that your package has been deposited at the nearest post office. You then have 15 days to pick it up, once this period is over, your package will be returned to Modress.
All our packages are carefully prepared by our teams. The condition of the packaging is checked before shipping. The customer must nevertheless check the state of the delivered packages and can refuse it if it is damaged.